Terms and Conditions

Terms and Conditions for Kalevo Subscriptions

Last updated: April 28, 2026

These terms and conditions ("Terms") govern the use of the Kalevo platform and associated services, including available subscriptions. By creating an account or activating a subscription, the user fully accepts these Terms.

1. Trial Period

Each new user benefits from a free 30-day trial period, with no financial obligations. At the end of this period, the user may choose to activate a paid subscription. Without activation, the account will be automatically suspended, restricting access to the platform.

2. Subscription Duration and Validity

Paid subscriptions have a duration of 30 days, calculated from the activation date. If the subscription is not renewed by the expiry date, the user's account will be automatically suspended and access to platform features will be blocked.

3. Subscription Structure

The Kalevo subscription consists of a base plan and optional modules added as needed:

• Base plan — €3.99/month (excl. VAT) — includes 1 workstation, full calendar, client management, reports and iOS/Android mobile app.
• Extra workstation — €3.99/month (excl. VAT) per additional workstation.
• SMS package — €3.99/month (excl. VAT) per 100 SMS messages for automatic client notifications.
• Public booking page — €1.99/month (excl. VAT) — personalized page where clients can book themselves 24/7.

4. Payment and Billing

Accepted payment methods: Bank transfer and card payment.

Payment confirmation and service activation: within 24 hours for bank transfers, and immediately for card payments.

A proforma invoice is automatically issued 15 days before the subscription expires. Failure to pay by the due date results in automatic account suspension.

The proforma invoice is valid for 30 days. After expiry, the user can manually generate a new proforma invoice from their account.

The user can issue a new proforma invoice at any time directly from the platform.

5. Renewal and Suspension

If the subscription is not paid by the expiry date, the user's account will be automatically suspended, with no access to data or features.

Account renewal can be performed at any time by paying an active proforma invoice.

6. Upgrade and Downgrade Policy

Subscription upgrades (adding workstations, SMS packages or the booking page) are available at any time, and the cost will be adjusted proportionally to the remaining period of the current subscription.

Downgrades take effect at the next subscription renewal.

7. Cancellation Policy

The user may cancel their subscription by not paying the proforma invoice. In this case, the account will be automatically suspended upon expiry.

No refunds are issued for unused portions of the subscription.

8. Service Availability

The service may be temporarily interrupted for technical reasons beyond our control, caused by hosting providers or other partners. Kalevo is not responsible for data loss or unavailability resulting from such situations.

9. Changes to Subscriptions and Pricing

We reserve the right to modify prices and subscription features without prior notice. Such changes apply only to subsequent renewals and do not affect active subscriptions.

10. Account Creation and Deletion

Users may create an account on the platform and request its deletion at any time.

The user is responsible for the accuracy and legality of all data entered (e.g. personal data, client information, images, logo, texts, etc.).

By using the platform and activating a subscription, the user confirms acceptance of these Terms and Conditions.

This document may be updated periodically. We recommend users review it regularly.